Over summer, the hours you can reach us will be a little different 🌞 You’ll be able to contact our wonderful customer service team 8am - 6pm through live chat on our website for residential customers, or give us a call 8:30am - 5:00pm, Monday - Friday. | Genesis
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Master Genesys Contact Center Skills - Do It Your Self Study Kit 🚀 Elevate your contact center skills! - Try It For FREE https://elearning.voicebootcamp.com/slides/genesys-contact-center-study-kit-free-version-248 Are you looking to master the powerful Genesys Contact Center platform? Their self-study kit is the perfect place to start – and it's absolutely free! 🤔 What you'll learn: Fundamentals of Genesys Contact Center operation Migration path for those moving from Cisco environments Archite
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In June, our team received 49,672 calls, that’s a shocking number (pun intended ⚡), and it may have meant longer wait times than usual. Winter keeps us the busiest, especially on Mondays, when we can get up to 3,000 calls in just one day 📞 We know waiting on hold isn't ideal, and we appreciate your patience while our team works hard to keep the service flowing smoothly for everyone 🧡 Don’t have time to call? We get it! Our live chat is the fastest way to reach us, just head to our website betw
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