The need for qualified medical interpreters in healthcare settings to reduce language barriers and health disparities became more urgent and apparent during the coronavirus pandemic, experts say. The ...

You could say that Georgina Hankerson's career was prescribed by her doctor. "I went to my appointment, and she said, 'You're bilingual. Have you ever thought about doing interpreting?' I said, 'Is ...

Being admitted to the hospital is an inherently stressful experience—you’re concerned about your health, worried about a procedure, and feeling isolated from friends and family outside of visiting ...

One of the most vital parts of providing adequate healthcare is the exchange of information between patient and caregiver. Without clear communication, it can be difficult, and even dangerous, to ...

Anh Ta, a Vietnamese medical interpreter for Jordan Health in Rochester, often finds herself doing more than translating for patients in the examination room. Because she often is their only ...

A woman rushes to a hospital after taking her baby’s temperature. In English, she tells the nurse that her child has been crying nonstop and is burning up. She begs to see a doctor. The nurse turns to ...

Last spring, Lourdes Cerna, a fifty-eight-year-old medical interpreter, received a phone call from a hospital in Texas. In Cerna’s home, in Los Angeles, the audio crackled to life; on the other end of ...