Tired of AI customer service loops? These insider tricks help you escape "frustration AI" and get real human help when you ...

Salesforce added 6,000 Agentforce customers in one quarter, hitting $540M in revenue—challenging the AI bubble narrative with ...

Glance releases its 2026 CX Trends Report, revealing how last year’s rush toward AI reshaped — and often damaged — customer ...

Sinch reports that 98% of businesses plan to use AI for customer communication. Trust varies, especially among age groups, as adoption grows.

As one of the world's largest retailers, Amazon is a well-oiled machine. But while most orders get fulfilled quickly and painlessly, issues can still occasionally arise, especially during the busy ...

As one of the world's largest retailers, Amazon typically has customer support available 24/7.Getty As one of the world's largest retailers, Amazon is a well-oiled machine. But while most orders get ...

Americans are now getting about 2.5 billion robocalls every month, according to YouMail (7), so being careful is your best ...

Scammers are impersonating airline customer service representatives and targeting loyalty program points as part of an ...

Cheese Removals and Transport, a family-run removals company based in Hove, has announced a series of service improvements designed to make its local and national moving operations more efficient, ...

Bertrandt Aktiengesellschaft ( BDGXF) Q4 2025 Earnings Call December 18, 2025 5:30 AM EST ...

I worked in federal housing agencies after 2008 and I often wonder if agentic AI could have mitigated some aspects of that mortgage-based calamity.

New Fortune 500 customer contracts, 10x increase in contracted freight volume, and successful launch of Apex SaaS platform are expected to drive accelerating long-term revenue growth ...