One thing became clear as we put together this year’s list of Trend-Setting Products: AI is no longer a novelty or experimental; it’s woven into the fabric of new product offerings. In the past ...

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KMWorld's Trend-Setting Products list of 2026 identifies the contributions of forward-thinking companies that are leading the way in innovating for knowledge access and sharing, improving knowledge ...

It may be hard to believe, but KMWorld has been spotlighting the 100 companies that matter in KM for over 20 years. In that time, a lot has changed. Companies have been bought, sold, and merged, and ...

The classic one-line definition of Knowledge Management was offered up by Tom Davenport early on (Davenport, 1994): “Knowledge Management is the process of capturing, distributing, and effectively ...

The information is there. The challenge is to help executives, analysts, sales managers, support staff, and customers find and use the right information efficiently and effectively. Many enterprises ...

The past year created dramatic shifts in how organizations operate, provide products and services, interact with customers and partners, and support work strategies. Flexibility, agility, and the ...

The number 100 has some magical qualities to it. As we were compiling this year’s list of 100 companies to watch in the KM space, Dick Van Dyke celebrated his 100th birthday. That’s an achievement in ...

The information overload phenomenon besieging knowledge workers is one of the more palpable consequences of today’s information age. In a world in which there are nearly instantaneous updates about ...

This year’s list of 100 companies that matter in KM is an amalgam of old and new. Out of curiosity about the longevity of companies on the list, we went back a decade and identified 15 companies that ...

These days it’s hard to avoid mentions of AI, which has entered our lives with astonishing rapidity and breadth. Its impact is inescapable. Millions of people worldwide are interacting with chatbots ...

Cleo, the pioneer and global leader in supply chain orchestration solutions through its Cleo Integration Cloud (CIC) platform, is releasing the latest version of its Chargeback Prevention solution for ...