“It’s a work in progress,” Dr. Bajaj said. “The point is to start somewhere.” Leaders at NYC Health + Hospitals are finding the approach is emerging as a way to involve front line staff, patients and ...

The U.S. healthcare system can treat patients in a formulaic, one-size-fits-all manner. These methods of patient care, some experts contend, are ineffective and costly, and often lead to poor health ...

UChicago Medicine is one of 12 hospitals in the nation with a 26-year, Leapfrog straight-“A” streak and Stephen Weber, MD, said the secret is to never be satisfied. “Whether I’m seeing patients or ...

Root-cause analysis is core to problem-solving across many fields. From hospitals searching for patient safety issues to engineers diagnosing faults in complex machinery, finding the source of a ...

During a recent visit to a skilled nursing facility, a nurse made an insightful comment that stuck with me: “You can’t unscramble eggs.” This simple yet profound statement highlighted the difficulty ...

At an Huntsman Cancer Institute Clinic, providers are often delayed in how soon they see a patient during a new visit appointment. Typical delays (wait time) from check-in to provider page was 20 ...