Steven Pearson’s Whirlpool refrigerator doesn’t work. It’s also leaking and has caused $4,200 in damage to his kitchen floor. Why won’t Whirlpool respond to his request for help? Question: I need help ...

Is it time to start shopping for a new refrigerator? Here are the telltale signs that yours may be on its way out. How do you know when it’s time to buy a new refrigerator or when you can just call a ...

When you buy a new refrigerator, you might expect it to last about a decade. But based on our most recent survey results, we estimate that 34 percent of all refrigerators will require repairs by the ...