IBM and Oracle both forecast that by 2020, 80% of interaction between businesses and users will be automated. Although that prediction may be a bit too optimistic, Robotic Process Automation (RPA) is ...
Despite lots of hype, "voice AI" has so far largely been a euphemism for a request-response loop. You speak, a cloud server transcribes your words, a language model thinks, and a robotic voice reads ...
AI-powered voice bots are gaining steam among fast-food chains. White Castle is rolling out SoundHound's bots to 100 drive-thru lanes by the end of 2024. Here are 8 fast-food chains adding drive-thru ...
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