In the early days of unified communications, I spent a lot of time writing and talking about the need for organizations to focus on end user adoption, usage, and training. I presented and moderated ...

The Fast Company Executive Board is a private, fee-based network of influential leaders, experts, executives, and entrepreneurs who share their insights with our audience. BY Scott Burgess Today’s ...

Training will increase the return on your investment and make your workers more productive. Last week I was speaking with an IT manager about his company's usage of unified communications and the ...

Eric Marchewitz is a field solution architect with a 23-year career in cybersecurity solutions, working for companies such as PGP Security, McAfee, Cisco and Check Point. He is also a CISSP and cloud ...

The most important part of any IT project is properly training the people who will be using it. In many ways the quality of the training and the number of help desk calls it drives is the most ...

Let’s face it I expound upon great tools that can be used for managing the network and desktop. I talk about how we can do things better, cheaper, and faster. None of these things matter in the least ...

New and upgraded software and gear are only as good as the training behind it. Here are five pitfalls to avoid as you work to bring your training game up to par You just rolled out Microsoft Windows ...

Despite increasing investment, security awareness training continues to deliver marginal benefits. With a focus on actions over knowledge, AI-based HRM can personalize training to improve employee ...

Would you like to know how to optimize the accessibility features and tools in UB Learns? In this session, we will learn about the importance of accessible and inclusive course design, and how to ...

Eric Marchewitz is a field solution architect with a 23-year career in cybersecurity solutions, working for companies including PGP Security, McAfee, Cisco and Check Point. For a small IT team with a ...