As a report reveals staff in electrical stores know nothing about their products, are other High Street staff any better? Charlotte Kemp went undercover to find out. After spotting an advert in the ...

Shopify is taking Kit, the virtual assistant it acquired last year and making it free to all members on its platform, as a basic part of their merchant services. That’s a big deal for the previously ...

Lush, Hobbs and Space NK are also guilty of having similar rules for their employees to follow THERE’S nothing more annoying than going into a store for a casual peruse, only to be ambushed by an ...