The suspended Social Security number scam usually begins with a phone call or robocall. Criminals will often spoof the Social ...
Long waits when calling the Social Security Administration's 800 number have been a legacy issue. Commissioner Frank Bisignano said he's changing that.
Social Security’s acting commissioner recently said out loud what many beneficiaries are thinking these days — the agency’s telephone customer service can “suck.” “We need to show how bad we suck on ...