Salesforce (CRM) evolving identity now reflects a company that can accurately gauge the state of the market. As the demand for artificial intelligence (AI) is accelerating, the world's #1 AI CRM has ...

What Happened? Shares of CRM software giant Salesforce (NYSE:CRM) jumped 4.4% in the morning session after the company ...

We’ve tested the best helpdesk and customer service solutions currently available, and we found that Zendesk is a better option than Salesforce — but not by much. While Salesforce offers great ...

‘Our AI, data, CRM plus trust platform, well, it’s propelled us to become the third largest enterprise software company by revenue in the world,’ said Salesforce CEO Marc Benioff on the company’s ...

Salesforce and Pegasystems could not be further apart in terms of where both companies started their respective customer relationship management (CRM) journeys. Salesforce is currently evolving from ...

Salesforce takes central role in USDOT's tech overhaul through AI-driven assistants. Aims to improve travel safety, reduce ...

Salesforce shares are rising Thursday following the company's third-quarter report, which topped estimates and showed ...

Forbes contributors publish independent expert analyses and insights. I write about tech that impacts my small business - and yours. You're looking for a CRM system for your company. But you're not ...

Forbes contributors publish independent expert analyses and insights. I write about tech that impacts my small business - and yours. I was discussing customer relationship management options with a ...

This software company is being underrated by Wall Street today.