Dayna Williams, Chief Experience Officer at The Myers-Briggs Company, brings 20+ years of expertise on leadership, teamwork and development. As a chief experience officer, I’ve encountered a common ...

Janek Performance Group reports that reinforcing sales training enhances retention by boosting confidence, performance, and job satisfaction, reducing turnover.

Everything is sales. Convincing customers to buy, team members to join, investors to invest and suppliers that you’ll make a great client: all involve selling. Master sales, and all sorts of doors ...

For a long time in some companies, the “sales shark” persona represented the ideal salesperson — that is, someone who can sniff out weaknesses and remain aggressive, selling the customer something ...

The "best choice" provider pitch may not be the optimal sales strategy. It's better to adjust to where the prospect is in their buying decision process — whether that means they are looking for ...

My first job after graduating was as a salesperson for Groupon. I learned a lot and credit the training I received as essential for setting out on my own and growing my company. With experience on ...