A stressed office worker attacks her colleague with a box file, circa 1935. (Photo by FPG/Hulton Archive/Getty Images) Reaction management may be the most underrated soft skill in the hiring process.
Few people are as quick as they want to be. We’re not just talking sheer speed—we’re talking about the fraction of a second it takes to respond to a stimulus, such as a skier cutting you off on a ...
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