During my 30 years in the power industry, including as a state public service commissioner, five years as a FERC commissioner, president of NARUC, and chair of PG&E’s board, I’ve recognized the value ...

EVERETT — After Snohomish County Public Utilities District began replacing more than 400,000 electromechanical meters with advanced digital meters in 2023, at least one resident is unhappy with the ...

More than half of energy customers with a smart meter have found the devices stopped working when they switched supplier, research suggests. Which? found that almost six in 10 of those surveyed (58%) ...

BUFFALO, N.Y. (WKBW) — Last week 7 Problem Solvers looked into complaints from NYSEG customers about higher-than-normal bills. Many customers told me that their energy usage didn't change within the ...

Most of us would never intentionally bring something unsafe into our homes. That's why we research new products before buying them. None of us wants to look back and think we exposed ourselves or our ...

ALBANY, Ga. (WALB) - Some Albany utilities customers say the city’s transition to the new Smart Meters aren’t making the grade during the first phase of the switchover. As we’ve reported the city is ...

Nationwide protests against smart electricity meters have reached Kalyan-Dombivli. Consumers report significant bill ...

Despite the U.S. government spending billions of dollars to encourage electric utilities to roll out the Internet-powered smart grid, the nation is at a critical stage for adoption of the ...