An ordinance passed early this month by City Councilmembers will open the door for Police to invest significant resources into key technology and software systems utilized ...

PFLUGERVILLE, Texas (KXAN) – The City of Pflugerville sank a quarter million dollars last summer into a new computer-aided dispatch system and record management software for the police department. One ...

The Lompoc Police Department dispatch center will integrate its call handling system with Hyper, an AI-assisted dispatch software.

Lompoc Police Department dispatch center as of Feb. 10 has integrated its call handling system with "Hyper," an AI-assisted ...

Emergency response systems must be revamped to equip 911 call-takers to dispatch non-police first responders. Every person deserves equal, effective treatment and safety, especially when in crisis. In ...

The Stanislaus County Sheriff’s Office has refused to join a new computer-assisted 911 dispatch platform and in 30 days will revert to more basic communications in dispatching deputies to emergencies, ...