Q: We have a top-of-the-line Kenmore Elite washer that I bought from Sears. It’s just four months old. The glass lid has spontaneously shattered. Christopher Elliott, the Travel Troubleshooter We ...

real-time diagnostic information directly to the company’s service experts. A customer seeking service on a Kenmore Connect appliance can call an 800 number and follow voice prompts to reach a service ...

Electrolux's $1,099 EFLS617S is the current front-load washer to beat. With excellent stain removal and solid design, features and usability, it sets the bar high for other midrange front-loaders. The ...