A drive-thru is supposed to save time, not test your patience. But anyone who’s sat through a slow line knows the difference between fast food and fast service.

When it comes to his KFC partnership, Jack Harlow is all in. After announcing his new partnership with the fast food brand last week on a limited-edition combo meal named in honor of the Louisville, ...

HILLSDALE — Hillsdale residents excited for the return of KFC waited patiently for the restaurant to officially open Oct. 21, while corporate executives and city officials discussed the development ...

“Friendliness” had a big impact on overall satisfaction, reaching 97% when the customer deemed the interaction to be ...