Cost-effective marketing with a 90 percent read rate. The restaurant industry today is chaotic, so cutting through the noise is critical for driving customer engagement. One powerful tool gaining ...

One of the internet's oldest instant messaging services, ICQ, is closing down. Credit: Costfoto/NurPhoto via Getty Images One of the oldest, still-running online platforms is finally closing its doors ...

In a world of nonstop busyness, instant messaging is easier, faster and simpler than other types of communication. Now that it’s shown its worth, companies are rushing to make a good thing even better ...

For smaller businesses, the question is no longer “To IM or not to IM?” but “How to IM?” Instant messaging is rapidly becoming the way people work as well as network. Less intrusive than a phone call, ...

Does Gmail want to be an instant messaging client? Last month the popular webmail app shipped an emoji reactions bar in the mobile app, where a single tap would send a new email with your emoji ...

The instant messaging app that rose to prominence three years ago, Signal Messenger, is now offering users a chance to use its platform to create, share, or launch video calls from the platform. For ...

The actual number of chat messages sent each day is hard to come by, but with WhatsApp alone accounting for billions of users, you can imagine the sheer volume of ongoing conversations. Not all of ...