A North Texas consumer asked NBC 5 Responds for help tracking down a refund for a recalled product. Jody Brown of Granbury said he struggled to find out what happened to the smartwatch he sent away as ...

Fitbit Ionic users take note, because today the company issued a voluntary recall for the smartwatch. Apparently, the Ionic's battery is at risk of overheating, which can burn users. As with many ...

In brief: If you currently own a 2017-2020 Fibit Ionic, you may want to return the device for a refund and a 40 percent off discount on future Fitbit purchases. The company is recalling the devices ...

How much is Fitbit giving for the recall? Fitbit is offering a refund of $299 to all Fitbit Ionic customers no matter what you actually paid for the device. Do I need to return the device? Yes. To get ...

The fitness tracker company Fitbit is recalling about 1.7 million smartwatches containing a lithium-ion battery that can overheat and burn the user. The recall is for the Fitbit Ionic Smartwatch; none ...

Fitbit will pay a civil penalty of $12.25 million after it "knowingly failed to immediately report" a defect in its Ionic smartwatches that caused dozens of people to sustain burn injuries, the ...

Some of the users of the Fitbit Ionic reported that the silent alarm of their smartwatch is no longer working. Others were puzzled because they couldn’t find any setting on the Fitbit app. It may be a ...

More than two years after recalling about 1.7 million Ionic smartwatches sold globally, Google-owned Fitbit will pay a $12.2 million penalty for failing to alert consumers that the products can ...

The company recalled 1.7 million Ionic watches in 2022 after reports of overheating and two third-degree burns. The company recalled 1.7 million Ionic watches in 2022 after reports of overheating and ...

Fitbit is recalling 1.7 million of its fitness-oriented smartwatches after customers reported burns caused by the watch battery overheating. Users said the Fitbit Ionic smartwatch could heat to the ...

Fitbit is paying a $12.25 million fine over its Ionic smartwatches, which the company recalled in 2022 after reports that the watches’ lithium-ion batteries overheated and, in some cases, burned ...