Add Yahoo as a preferred source to see more of our stories on Google. As emergencies unfold and seconds count, the calm voice on the other end of a 911 call often goes unseen, but not unappreciated.

RALEIGH, N.C. (WITN) - The North Carolina Department of Health and Human Services is launching a pilot program in some ENC counties to help improve response to mental health crisis calls. NCDHHS is ...