The goal of customer service is to transform an unhappy customer into a customer who feels thrilled about how well they were taken care of. Opinions expressed by Entrepreneur contributors are their ...

With nearly two decades of retail management and project management experience, Brett Day can simplify complex traditional and Agile project management philosophies and methodologies and can explain ...

The Central Texas College Continuing Education department is offering two classes aimed to enhance the success of business owners and customer service providers. The first is a one-day class entitled ...