Salesforce announced Agentforce Voice, a feature that allows companies to have artificial intelligence agents answer customer service calls. The Agentforce product, which also includes text chat, now ...
SAN FRANCISCO--(BUSINESS WIRE)--Salesforce (NYSE:CRM), the #1 AI CRM, today announced that Takeda has selected Salesforce Life Sciences Cloud for Customer Engagement to strengthen its involvement with ...
As interest in generative AI (GenAI) and AI technologies grows, studies indicate using them for the onboarding process is something 40% of brands are currently prioritizing. During the onboarding ...