In today’s fast-evolving service industry, organizations are embracing multiple ISO standards—ranging from ISO 9001 for quality management to ISO 14001 for environmental oversight, ISO 45001 for ...

Change management has become a universally applied term in organizational development, but with 70 percent of transformations failing, according to McKinsey and Co., it may be time to look beyond ...

Raymond Lean Management (RLM) procedures and techniques are based on the world-renowned Toyota Production System (TPS), which focuses on waste reduction through visualization, standardized work and ...

With the need for constant innovation, creating systems that meet customer expectations demands continuous improvement within a complex design process. The American Society for Quality defines ...

The Equipment Cycle outlines the four core activities essential to every construction equipment-intensive business: acquire and dispose; operate it; repair and maintain it; and continuous improvement.

In earlier columns, I have commented on the need to transform our regional economy from the "old" economy to the "new" economy and on the need to invest in retention and growth of businesses already ...

In the parable of the bricklayers, a traveler encounters three workers mortaring rows of bricks onto other bricks. “What are you doing?” inquires the traveler. The first worker answers, “What does it ...

Transformation. This word is one I’ve been saying a lot lately. At Mercy St. Vincent, where I served as president and CEO until October, a transformation — in the form of creating a culture of ...

Five years ago the editors of IndustryWeek invited a stock analyst to come in and tell us how his company identifies value when evaluating manufacturing companies. He was a very nice man, and we sent ...

Managerial accounting provides companies with quantitative and qualitative information on operational and financial performance. While financial accounting focuses on the external use of this ...