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CFPB now requires ID verification to file a complaint

The Consumer Financial Protection Bureau is changing how Americans file complaints, adding identity checks and new rules that ...
American Banker

CFPB makes changes to complaint portal, citing abuse

The Consumer Financial Protection Bureau is overhauling its consumer complaint portal after receiving 6.6 million complaints ...

CFPB’s Complaint Database Hurdles Risk Deterring Legit Consumers

The Consumer Financial Protection Bureau’s push to curtail a spike in complaints about credit reporting companies driven by ...

CFPB overhauls complaint system to curb ‘abuse’

Citing a dramatic increase in credit reporting complaint volume, the bureau said its fixes would “restore integrity” to the system. But consumer advocates said changes will make it increasingly ...
WLOX

Debt collection complaints surge as CFPB faces changes

(InvestigateTV) — Debt collection complaints filed with the Consumer Financial Protection Bureau (CFPB) have been running high, and some advocates worry recent changes could make it harder for people ...
AZFamily

CFPB complaint portal changes spark debate over consumer access

(InvestigateTV) — Changes to the Consumer Financial Protection Bureau’s (CFPB) complaint portal are drawing sharp disagreement, with consumer advocates warning they could discourage some people from ...