CCPA takes action against 27 restaurants for unfair service charges

Café Blue Bottle and China Gate, face penalties for violating consumer rights after Delhi High Court upholds CCPA guidelines ...

Govt says mandatory restaurant service charge illegal: What diners need to know

Govt declares mandatory restaurant service charge illegal. Delhi High Court backs CCPA rules—know your rights, penalties for ...

Barbeque Nation Must Remove Service Fee from Bills, NCDRC Orders

CCPA orders Barbeque Nation to immediately stop mandatory 10% service charges after customer complaint exposed hidden fees ...
NDTV Profit

Forced To Pay Service Charge In Restaurants? Consumer Protection Authority Cracks Down On Unfair Trade Practice

The crackdown was prompted by complaints lodged on the National Consumer Helpline, where consumers submitted invoices showing ...
BW Businessworld

Service Charge Levy: CCPA Takes Suo Motu Cognisance Against 27 Restaurants

Several restaurants, including Cafe Blue Bottle, Patna, and China Gate Restaurant (Bora Bora), Mumbai, were automatically levying a 10 per cent service charge by default ...
Outlook Business

CCPA Orders Barbeque Nation to Stop Service Charge; Calls It Unfair Trade Practice

National Consumer Helpline (NCH) in March 2025 alleged that Barbeque Nation had added a ₹335 service charge to a customer’s ...
inc42

CCPA Slaps INR 7 Lakh Penalty On Zepto Over Dark Patterns

The CCPA found that Zepto engaged in ‘drip pricing’, wherein mandatory fees surfaced late in the purchase flow, and ‘basket sneaking’ The CCPA has directed Zepto to rework its platform to provide ...

CCPA fines Snapdeal ₹5 lakh for selling non-BIS certified toys

The CCPA holds that marketplace platforms cannot evade accountability by claiming intermediary status when consumer safety is at stake.