Andrew Bloomenthal has 20+ years of editorial experience as a financial journalist and as a financial services marketing writer. Natalya Yashina is a CPA, DASM with over 12 years of experience in ...

The CRM and contact centre services industry for which you have been the largest to historically focus on call centers is highly competitive – how does Teleperformance differentiate itself and its ...

Interviews can be tricky at times, so preparation in advance is always helpful. To answer to the best of your ability, make a good impression, and secure that suitable job, is an art. BPO training and ...

Careers360 correspondent Shiphony Pavithran tries her luck at an entry-level position at one of India's top 20 BPOs and walks out with an offer letter! She chronicles her interview experience. Last ...

Raman Roy – the Father of the BPO Industry in India and Life Achievement Award Winner for Dataquest 2023 had a very interesting chat with Editor Sunil Rajguru where he unravelled the story of BPO ...

Its been almost three years since Businessworld India published a feature on Rural BPO, writing about a company called Lason. Lason had just just set up its first rural BPO unit in Kizhanur village, ...