It goes without saying that training — ongoing train­ing — is the key to the success for any dealership detail department. If dealers want their employees to be efficient and become more effective in ...

The staff at Ohio Auto Supply has helped several area residents prove their skills as car detail experts. Seven participants received certification in the Phase II portion of the International ...

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There are many ways an auto dealer can increase employee productivity, including training, better equipment, proper use of the employee's talents and a lot of positive feedback. Unfortunately, few ...

It sounds impossible, but it can be done, with the proper instruction and tools. Craig demonstrated the techniques recently to a class of do-it-yourselfers at his state-of-the-art The Total Pros Auto ...